Our INR self-testing service just got even better
We’ve recently made some exciting new changes to our INR self-testing service. The service, which is designed to make the lives of warfarin patients easier, now brings even more convenience.
The INR self-testing service enables patients on warfarin to self-test at home using a Roche self-monitoring device meaning they do not have to attend the clinic so often. On average warfarin patients have to attend the clinic 14 times a year which can be both costly and time consuming. With the Health Call INR self-testing service, patient readings are automatically sent to their health professional so any reading that falls out of the therapeutic range are immediately flagged. Patients therefore are given the freedom to manage their health but with the reassurance a health professional is monitoring their progress.
Up until last week, the service ran through the use of telephone technology. Calls would be scheduled to contact the patient at a given time and patients could record their readings through the telephone keypad and answer questions around their general health and wellbeing. A second call would relay the new warfarin dosage to the patient at a pre-agreed time.
Our brand new online functionality
However, our latest release means patients can now submit their readings and obtain their new warfarin dosage through a secure online portal. This new functionality demonstrates our commitment to making our services as easy to use as possible for both patients and clinicians. Today we live busy lives, we travel more, we commute more and as such we demand convenience with how we carry out every day activities. This new online channel means patients are able to access their information anywhere and at any time of the day. Whilst many may prefer the traditional method of contact through the telephone, we envisage many existing patients will opt for this new, flexible method of care.