Why Health Call? by Ian Dove on 20th July 2018

I am regularly asked about Health Call. What it is, why it was created and why certain secondary care organisations are not included in the partnership. Health Call is not about which Foundation Trusts are involved or why we haven’t included mental health or primary care organisations. It’s about the system. For which we can […]

Top tips on what to look for in a digital health provider by Dr Ian Briggs on 27th October 2015

As the NHS begins to embrace digital health, this seems to be an increasingly popular question being asked by service managers and clinicians. There is no doubt that thoughtfully applied digital health and information resources will play a major role in creating improved clinical outcomes and effective self-management and health and social care. So, in an ever […]

The proof is in the pudding: NHS Health Call Undernutrition by Catherine McShane on 16th March 2016

The pilot of the NHS Health Call Undernutrition service in County Durham and Darlington evidenced great benefits: Reducing travel time and cost Positive patient and carer feedback Increase in clinician capacity Increase in cost efficiencies Improvement in appropriate prescribing of oral nutrition supplements (ONS) Whilst I have always passionately believed that other organisations could reap the same […]

Telehealth – what’s stopping us? by Catherine McShane on 12th November 2015

It’s no new news that health care services are facing their biggest challenge in providing high quality care for all now and for future generations. The NHS needs to provide services that are available when needed, in a way that is both convenient and meets patient needs. Using technology to support the delivery of health […]

Partnership working with the Academic Health Science Network by Health Call on 20th April 2021

Health Call is a collaboration between seven NHS foundation trusts in the North East and North Cumbria. It develops innovative digital solutions to support clinical care and transforms existing pathways of care. Health Call aims to design, develop and roll out digital health solutions at low cost which can then be shared within the North […]

Oximetry @ Home by Lee Smith, Project Manager at Health Call on 25th January 2021

We were approached back in October by the team at South Tees Hospital Trust and Tees Valley CCG to help them develop a remote monitoring solution for COVID patients. The trust knew they needed to manage the flow of COVID patients and work smartly to ensure that the surge of patients expected in the winter […]

Leading anticoagulation dosing provider joins Health Call INR self-testing service by Ian Dove on 8th June 2016

Warfarin therapy is prescribed to 10,000 patients in the County Durham and Darlington region to reduce the risk of strokes, and we are delighted to announce that we now provide a fully integrated INR self-testing service with 4S DAWN, a trusted anticoagulation dosing software supplier to over 300 leading healthcare organisations worldwide. County Durham and Darlington […]

Jackie Smart joins the Health Call team by Jackie Smart on 30th November 2017

I’m very excited to be joining the Health Call team. As many of you will know I’ve been working on TECS (Technology Enabled Care Services) since 2011 & I’ve seen some massive changes in that time. As a region, the North East of England has led the way, with some great examples of how TECS […]

Introducing BP @ Home by healthcall on 1st June 2021

Our new BP @ Home service is currently live in Gateshead and will soon be rolled out in other areas across the region. Thanks to funding support from NHSX via the Academic Health Science Network (AHSN) – North East and North Cumbria, a training package to encourage regional roll out of the service is available […]

How our care home undernutrition service is enhancing care in the Southern Health and Social Care Trust, Northern Ireland by Catherine McShane on 18th March 2016

Our award winning undernutrition service is improving the quality of care for residents in care homes through increased monitoring. The care Home undernutrition service has been commissioned and piloted by the Southern Health and Social Care Trust in Northern Ireland, resulting in more proactive treatment, due to regular telephone reviews and the timely response of dietitians. The […]

How can digital health play a part in providing high quality care for those with a long term condition? by Dr Ian Briggs on 16th February 2016

NHS England are running an initiative aiming to enhance the quality of life for the 15.4 million people in England living with a long term condition. The Long Term Conditions Improvement Programme works to deliver high quality person centred care for people with long term conditions, based on a service improvement approach. In an interview […]

Health Call present at Digital Health Rewired by Health Call on 18th March 2021

Fiona McDonald works as Associate Clinical Director at Health Call and presented at Digital Health Rewired. Health Call is a unique organisation. We were set up and are owned by the NHS. In the North East and North Cumbria we are used to working together collaboratively and have strong networks and a history of working […]