Our award winning Health Call undernutrition programme aims to improve the well-being of patients who are at risk of undernutrition or who are already undernourished.
Our simple to use digital technology enables health care professionals to monitor a patient’s weight, appetite and compliance with prescribed oral nutritional supplements. The Health Call undernutrition programme reduces the need for home visits and routine outpatient appointments whilst supporting the patient and their carer to be more involved in their own nutritional health.
The patient can be contacted through a landline or mobile telephone where they’ll be asked questions around their current eating habits and to record their weight. The service uses simple technology meaning the service can be used by everyone.
Our technology assesses the patient’s behaviour and BMI and if readings are outside of the pre-determined parameters, a healthcare professional is alerted and contact is made with the patient to make changes to their diet.
Through our digital technology we’ve been able to help practices and care homes manage undernutrition at scale. Identifying those that need treatment early on and managing patients throughout their journey has resulted in improved patient well-being, whilst increasing capacity and providing cost savings for services.
The undernutrition service is in place in over 80 care homes across the North East, providing vital support to care home workers and the local dietetics teams. Using a secure web portal, the resident’s weight, appetite levels and how they’re managing with their supplements is recorded onto the portal and the data is sent to the nutrition and dietetics team where the results are assessed.