Ian Dove Business Development Director at Health Call

Ian has been involved in healthcare transformation and re-design since 2008 bringing a wealth of change management leadership experience from a number of private sector companies such as AXA and RAC. He has been pivotal in the establishment of the Health Call partnership and was Digital Lead for the Darlington Healthy New Town’s programme, bringing health into the built and natural environment. As Business Development Manager for County Durham and Darlington Foundation Trust, he was responsible for the development and protection of the Trust’s intellectual property.

David Thompson Head of Technical Delivery

Responsible for mobilising of Health Call delivery team and ongoing resource management, planning and delivery of digital services, continually analysing and improving utilisation, capacity planning and forecasting – with the ultimate responsibility for project success.

John Inglis-Jones Business Manager and Company Secretary

John has worked in the NHS for over 10 years, having initially joined County Durham & Darlington Community Health Services via the Gateway to Leadership programme in 2009. Since then he has worked in Primary, Secondary & Community Care organisations, mainly in business planning, service change, contracting & tendering. Combined with this, between 2011and 2017, he set up and ran a UK-based charity carrying out health systems development in Central & East Africa.

Fiona McDonald Clinical Lead for Primary and Community Care

Fiona was the senior clinical lead for the Electronic Prescription Service at NHS Digital, clinical lead delivering the GP Online agenda for NHS England and more recently digital clinical lead for primary care at NHSX and Director of patient preferences and engagement for GNCR. Fiona is the vice chair for the national CCIO advisory board at Digital Health networks and is a passionate advocate for informatics supporting patients and clinicians to receive and deliver better, safer and more efficient care.

Lynne Thompson Digital Programme Lead

Lynne is responsible for delivering the solution to customers. Lynne manages the end to end process from design and development through to the implementation of our digital care solution, at scale.

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